Frequently Asked Questions

We're not a fan of the old adage, "Curiosity killed the cat." Instead, we appreciate informed clients who know, beyond a shadow of a doubt what they want and what they're getting. Here are some common questions about Fluff. If you have any others, we urge you to contact us for answers.

Our Services

Here are some quick and easy answers about our services. For more detailed information you can always visit the Our Services page or contact us.

What kinds of services do you offer?

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What do I get out of a Fluff Service?

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What do your services include?

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What does Fluff offer that other pet sitting companies don't?

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Does Fluff take care of exotic pets?

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Will my pets get the same sitter each time?

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In what areas do you provide service?

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Our Policies

Policies can be overly complicated and confusing. That's why we like to be as straightforward as possible. Read on to learn about our policies and how they help ensure the quality of Fluff's services.

What is the pet limit for each service?

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What are your scheduling policies?

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How do you get into my house?

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Do you offer discounts?

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How to Get Involved

Are you excited!? We're excited! Here's some answers about how you can stay in the loop and become part of the Fluff team.

Is Fluff hiring?

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Can we be FaceBook friends?

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Would Fluff be interested in getting involved with our animal rescue?

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Our Tech

You know all about the what and the why, but here comes the how! Learn more about the two Apps we use to make your pet's visits go smoothly.

What is Time to Pet?

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What is Fluff - Pet Services?

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Are all your services on demand?

Do I need both Apps to be a Fluff Client?
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How do I order a lock box?

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Can I request a specific sitter?

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How do I use the App(s)?

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